How to delete your account
- Open the Kuantar or Kuantar Driver app and go to Profile.
- Choose Delete Account, enter your password and confirm.
- Your wallet must be empty and you must have no active orders.
Can't sign in? Send a request from your registered phone/e-mail to WhatsApp +62 851-3719-0353 or info@kuantar.online with the subject "Delete Account".
Deleted data
Name, e-mail, phone number, profile photo, saved addresses and device tokens are deleted or anonymised.
Retained data
Transaction records (without direct identifiers) are kept for up to 5 years for legal, tax and fraud-prevention obligations.
Last updated: 17 Oct 2026