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Delete your account

Permanently delete your Kuantar account.

Empty your wallet

Make sure your KuantarPay balance is IDR 0 and no orders are in progress. Partners: withdraw your earnings first.

lightbulbCustomers who want their balance refunded to a bank account can contact support.

Open Account → Delete account

This is available in Kuantar, Kuantar Driver and Kuantar Merchant.

Confirm with your password

Enter your password and confirm. Deletion cannot be undone.

Done

Your personal data is removed and you are signed out everywhere. Transaction records without identifiers are kept for legal obligations.

All done?

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